Business IT Services: We've got you covered.Your new vice president of sales wants to convert to a new CRM program...and implement several automated processes into your sales workflow. You're also getting pressure from the CEO to check into virtual desktops and Voice over IP. And your IT staff is already stretched too thin with everyday network management and IT help desk calls. You need a miracle!
Our certified systems engineers and technical representatives are at your serviceThough we can't promise a supernatural phenomenon, many customers say our Business IT Services come pretty close. And not because we have special powers. But because we have special people. Highly trained, extremely dedicated, exceptional-at-what-they-do kind of people. Over half of our employees are certified systems engineers and technical representatives. And by certified we mean they maintain the highest level of certifications for their area of expertise. We make it our business to know everything there is to know about networks. So when you have network issues, you can count on Preferred to take care of it.
Processes that leave nothing up to chanceBesides employing top-notch IT resources, we offer tried-and-true processes that give your IT projects the personalized attention they deserve.
Planning and design- You'll meet with one of our senior engineers who will take the time to understand where you are now and where you want to be. From there, we'll develop a customized design that incorporates the latest industry best practices and the right technology for your objectives.
Implementation and project management - Your dedicated project manager will be your single point of contact throughout the installation. He or she will work with you to coordinate every detail of the install - from ordering the right equipment ... to scheduling the right installation specialists ... to making sure your project is completed on time and within budget.
Client care and support - If you have issues or questions about your install, we'll be here. We offer unlimited Help Desk support from live people who know your technology inside and out. If you need help, we can securely access your network remotely to help resolve the issue right away. If the issue can't be resolved over the phone or remotely, we'll send one of our experienced engineers on-site to resolve the problem as quickly as possible.
Preferred's Business IT Services include: